At Raine & Horne we pride ourselves on offering our tenants a friendly and professional service with rapid responses to all of your needs. To make the tenancy process as straightforward as possible, all of our major forms are available online, and you can either fax or email the forms back to us.

Property Management Department operating hours:

To download the Tenancy Application Form, Click Here

Moving in – key contacts
There are a few key tasks you’ll need to attend to before moving in:

Rental payments
Under the terms of your Residential Tenancy Agreement rent is payable in advance. You can make payments by:

DEFT Payment Systems, Provided by Macquarie Bank

Should you have any difficulty making your rental payments, please contact your Property Manager immediately.

Repairs
Should any repairs be required on your rental property, all requests must be put in writing. All non emergency repairs must first be approved by the landlord/owner. Please complete this repairs form and return to our office via:

In the case of an emergency, you may contact the designated emergency repairers on your lease document.

To download the , Click Here

Vacating the premises
If you wish to vacate the premises at the end of your fixed term, you are required to give 14 days’ notice in writing.

Should you wish to vacate the premises and your lease has already expired, you are required to give 21 days’ notice in writing.

Complete this vacating the premises form and return to our office via:

Should you wish to break your lease (vacate prior to the fixed term ending) then please contact your Property Manager.

To download the , Click Here